FAQ
1.Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
- Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
2.Payment Methods:
- We accept PayPal and Credit Card payments.
3.Online Order Security:
- Your credit card information is secure.
- It's SSL encrypted and sent directly to our card provider.
- We do not store your credit card details.
4.Exchange Rates:
- All transactions are in US Dollars.
- If your card is in another currency, the total is calculated using your card issuer's exchange rate.
5.Setting Shipping Address:
- Enter information in English, including punctuation.
6.Changing Shipping Address:
- Address changes can't be made after processing.
- Update to your residential address.
7.Shipping Time & Tracking:
- Delivery time depends on your chosen shipping option.
- We'll email your tracking number and link once shipped.
- Customs delays are beyond our control.
8.Free Shipping:
- Free shipping is available for all products.
- For shipping details, visit: Shipping Policy.
9.Missing Items in Order:
If items are missing, contact us at:
- Email: [email protected]
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Feel free to reach out to us directly at:
- Email: [email protected]
